The Blog
The questions my clients ask me, answered
Websites, software, and getting found online, written for small business owners in Middle Tennessee.

Do I have to give up the apps I already use to get a new website?
, 4 minute read
Usually, no. Your Google calendar, your email list and the way people pay you can stay right where they are, and a good new website connects to them so your routine stays the same.

Why does ChatGPT recommend the business down the street, and how do I get on that list?
, 5 minute read
ChatGPT names the businesses it can find clearly described across the web: their own websites, their Google and Yelp listings and their reviews. Here's what it reads, and what I'd fix first if it keeps naming somebody...

Will I actually get an email when someone fills out my website form?
, 4 minute read
A website form can show your customer a thank-you and still send you nothing. Here's the two-minute test I'd run tonight, and the usual reasons a form goes quiet.

Can I make changes to my own website, or do I have to call someone every time?
, 3 minute read
You text or email me in your own words and I make the change. Here's how that works, what Website Care covers, and why the website stays yours either way.